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Our Company

GCS has been providing computer repair, network management, phone systems installation and management since 1996. We provide computer networking and telephone systems to small businesses. We also provide Business Continuity, Data Backup, Disaster Recovery and Infrastructure as Service (IaaS), solutions. GCS employs highly qualified Microsoft Soft, CompTIA, Nortel, Avaya and Digium Certified/Trained Professionals to take care of customers’ networks, servers, workstations, printers and phone systems. These type of resources are normally available to big businesses with deep pockets however we have brought these computer and phone experts to small businesses which do not need or do not want to hire full time computer / Microsoft Certified Network Engineers. We have brought qualified, experienced Microsoft Certified Network Professional s and Technicians to small businesses on competitive prices . We ensure that customers' computers are free of viruses, performing on optimal speed, data is backed up both onsite and off-site, customer has proper disaster recovery plan that is reviewed and tested from time to time. We perform preventive maintenance on computers and servers, monitor network availability and proactively manage networks to avoid unscheduled outages. We educate company ownership about productivity tools and technology trends so that management can adopt proper tools to increase productivity in the company, e.g. we demonstrate how certain websites for certain computers can be blocked so that employees are not wasting time surfing the internet or viewing personal emails. We help companies select appropriate telephone and internet service providers to take advantage of new technologies and reduced rates.

We make sure client is getting best possible return on the investment that they are making on computer and phone networks. We do not upgrade hardware or software unnecessarily. We believe that we must watch customers’ dollars as if those dollars were going out of our own pocket. We believe, customers need to manage their business and should not be worried about the computer network infrastructures. We make sure customer is taking the best possible advantage of technologies within the budget that they allow. GCS provides proactive network management on “as needed” or “monthly retainer” basis. Monthly retainer provides reduced rate and guaranteed response time for service requests. We try to fix computer problems by taking remote control of computers and networks. We test Microsoft software upgrades in our lab before installing them on customer networks to avoid any unnecessary hick ups in the network.

GCS and its employees understand that business hire us because they do not want to waste their valuable time on technology problems and rather do the business that they are best at. We look and listen, understand customer’s business requirements before recommending solutions to customer’s technology challenges. We work with customers to develop a service level agreement uniquely designed to meet their computing requirements, each prospect has unique needs and needs custom solution. We at GCS believe technology is a people business after all, people create technology, people use technologyand people respond to technology and people need levels of customer care that technology alone cannot provide; therefore GCS implements the best practices in the industry to personalize technology for each customer.

We understand that not everyone wants to deal with information technology challenges however these challenges are exciting for us. We at GCS specialize in taking care of Information Technology problems that your end-users cannot solve or do not have time and interest to solve them. Whether your challenges are in the helpdesk, desktop, network, telephone systems, data recovery or disaster recovery arena, we welcome the opportunity to simplify technology for your business. GCS can be our Information Technology partner because we concentrate on the wellbeing of your systems and what is important to you. We provide: Experienced and Trained Network Engineers, well thought out execution plans, Quick response, and flexible service plans.

Our Mission

Provide affordable yet high quality Information Technology services to small businesses so that they can concentrate on their core business and not worry about Information Technology infrastructrue.

Our targe customers are individuals and companies with 2 to 50 workstations and 1 to 7 servers.

Educate business owners about Disaster Recovery Plans, Data Protection, and Business Continuity solutions so that they are not surprised if and when disaster hits. We want to be one stop shop for small businesses for all their technology needs so that they do not have to deal with different vendors.

We not only maintain computer networks of businesses but also their phone systems and Internet Service Providers.

Our Team

Israr Malik, Rubina Rafiqi, and Zubair Rafiqi are all computer science graduates from North Eastern University, IL and IIT IL.

Israr has worked as Programmer, Busniess Analyst, and Network Administrator prior to starting networking business. Israr worked for foturne 500 compeanies like Motorola, Sara Lee, Cendant Corporation, and Boaston Market as a consultant in these capacities. Zubair graduated from IIT, IL in comptuer science and worked for Rosaties, Edwardows and then joined GCS. Zubair has been Microsoft Certified Network Engineers since 1998. He recently refreshed all his certificate for Windows 7, Windows 2008 and Exchange 2010.

GCS also employes high skilled Microsoft certified engineers and professional like Ivail Toshev, Ishraq ud Din, Sajid Mirza, Rizwan Ahemd, Kamran Malik, Rouf Ahmed, and Praveen Kumar to name a few.

Our engineers keep on learning new technologies and complete certifications.

Testimonials

"GCS has received numerous recommendations and testimonials from clients. Thanks for always taking good care of us!!"
Marcia Rosenblum
Office Manager
North Suburban Pulmonary
8780 W Golf # 102


"Thank You Israr!

PK Did a great job, and I am Happy. Bet you never thought I would say that. I do appreciate all your and PK’s hard work

Also want you to know I do refer your business. The Douglas Center I believe will be using your services, and I have referred (2) other clients to GCS."
Best
Dean
Dean Giuntoli Bookkeeping Services
773-616-1290


"Great Ivo! Thanks for everyone's hard work and patience... this went smoother than I thought it would."
Stiles R. Anderson
Danaco Solutions, LLC
600 Central Avenue
Suite 228
Highland Park, IL 60035
www.danacosolutions.com


"Your companies service has been excellent and we are very glad we have switched. We have used you both for business and personal use over the time we have been together. As we add up the costs, we are trying to decide if being on a retainer with your firm might be a better option.

What is the cost for a small firm like ours to be on a retainer with your firm?"
Jack Newman
Newman & Schimel, LLC
740 Waukegan Rd. Suite 205
Deerfield, IL 60015
www.newmanschimel.com
[email protected]


"Thank you for the great service that we receive!"
Scott Tittle
General Manager IT
Unimin Corporation

 

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(847) 972-2424

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